Cancellation & Refund Policy

This Cancellation & Refund Policy applies to bookings for treks, tours, expeditions, road trips, camping, corporate outings, customized journeys and other travel services offered by Bucketlist Adventure.

By confirming a booking or making payment, the participant agrees to the cancellation and refund conditions described below.

For trips with a duration of one day or two days, cancellation is not permitted within 48 hours of the scheduled departure time.

Any booking cancelled within 48 hours of departure will be treated as non-refundable.

For cancellations made more than 48 hours before departure, the applicable refund or rescheduling terms communicated at the time of booking will apply.

For trips with a duration of more than two days, the following cancellation charges apply unless different terms are clearly mentioned for a specific trip:

If a participant fails to report at the specified departure location and time, the booking will be treated as a no-show.

No refund will be provided for no-shows or for participants who voluntarily leave a trip after it has commenced.

No refund will be provided for unused services if a participant chooses to discontinue a trip after departure.

This includes unused accommodation, transport, meals, activities, permits or other services included in the booking.

Bucketlist Adventure may cancel, postpone or reschedule a trip due to circumstances including unsafe weather, natural disasters, road closures, government restrictions, transport disruption, insufficient participation or other operational or safety-related reasons.

In such cases, participants may be offered an alternative date, trip credit, rescheduling option or refund depending on the circumstances and non-recoverable costs already paid to third parties.

Adventure travel is highly dependent on weather, road and local conditions.

A change in weather, snowfall, heavy rainfall, landslide, flooding, route closure or similar condition does not automatically qualify a booking for a full refund.

Bucketlist Adventure may modify the itinerary, route, activity or schedule when required for participant safety.

Refunds may be limited where a trip is affected by events beyond the reasonable control of Bucketlist Adventure, including natural disasters, extreme weather, strikes, government orders, civil disturbance, epidemics, transport shutdowns, political restrictions or similar events.

Any refundable amount will be determined after deducting expenses and commitments that cannot be recovered from hotels, transporters, local operators or other service providers.

Certain bookings may involve hotels, transport, flights, permits, activity providers or other third-party services.

If a third-party service provider imposes a cancellation charge or retains an advance payment, such non-recoverable amounts may be deducted from the customer's refund.

Where flight, train, bus or other transport tickets are booked separately or on behalf of the customer, cancellation and refund terms of the respective carrier will apply.

Any applicable cancellation fees, convenience fees or service charges may be deducted from the refundable amount.

Rescheduling requests are subject to availability and may not be possible for every trip.

Additional charges may apply where hotels, transport, permits or other arrangements need to be changed.

Approval of a rescheduling request is at the discretion of Bucketlist Adventure and the relevant service providers.

Transfer of a booking to another participant may be permitted in certain cases if operationally possible and if the required documents can be updated in time.

Any additional charges arising from name changes, permits, tickets or third-party services must be borne by the customer.

Approved refunds will be processed through the original payment method where reasonably possible.

Refund processing may take approximately 7 to 14 business days after approval, depending on the payment method, banking network and payment service provider.

Bank processing timelines are outside the direct control of Bucketlist Adventure.

Payment gateway, convenience or transaction charges may be non-refundable where such charges have already been collected or retained by the payment service provider.

Certain fixed departures, promotional offers, discounted bookings, festival departures or special packages may have separate cancellation terms.

Where specific cancellation terms are mentioned on the trip page, invoice, quotation, booking confirmation or registration form, those trip-specific terms will apply.

Corporate outings, private groups and customized trips may involve advance commitments to hotels, transporters, venues, activity providers and other suppliers.

Cancellation terms for such bookings may therefore differ from the standard policy and will be communicated in the relevant quotation, proposal or confirmation.

Refund eligibility is calculated from the scheduled departure date and the date on which Bucketlist Adventure receives the customer's written cancellation request.

Cancellation requests should be communicated to Bucketlist Adventure through the official contact channels provided on the website or through the communication channel used for the booking.

A cancellation will be considered received only after it has been acknowledged by Bucketlist Adventure.

Bucketlist Adventure may update this Cancellation & Refund Policy from time to time.

The version published on the website at the time of booking, together with any trip-specific terms communicated to the participant, will apply.

For questions regarding cancellations, refunds or rescheduling, please contact Bucketlist Adventure using the contact information available on our website.

Bucketlist Adventure
Pune, Maharashtra, India